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Knowledge base
Marketplace
FAQ
13
Setup load board account! Check this before you request loads!
Get notified about new Loads for FREE
Upload your insurance!
How to import loads and manage them using the Dashboard and Driver app
Pending bid what is the next step
View all 13
Carrier
FAQ
6
Import a Load using PDF
How To Install CarShipIO Extension.
Set up the Drivers and Driver APP and Driver PIN
Send an Invoice to a Customer
Mark a load (invoice) as paid
View all 6
Loads
19
Import your loads using extension
How to save and import the PDF file from Central Dispatch
How to assign a Load to a Trip
Create load manually
Load import by email
View all 19
Trip
12
How to use the Trip Planner / Trip Management
Trip Empty vs Loaded Miles
How to Add a Trip ?
What is a Load vs Trip
Start and End the Trip
View all 12
INVOICES
5
Invoice a Load
Who owes you money? How to see all not paid loads?
How to Add new Invoice item.
Mark load as Invoiced
How to Send an Invoice to a Customer when the Load is Paid.
Reports
4
How To Add Expenses in Expenses report
Revenue report
Driver Settlement Report
Maintenance Report
My Company and Settings
5
Create Email(Gmail) contact for CarShipIO Import
How to generate documents with your company Logo
How To Set Driver Pay.
Carrier Quote Template
What settings you need to turn on?
CRM
2
MY>Contacts - CRM
Expense Categories for Driver Pay
Broker
FAQ
8
Connect your Central Dispatch account
Price the lead and Send a Quote
Add carrier to Private Carrier Network
Connect your lead provider
How to send or resend the quote (follow up email to multiple customers)
View all 8
Orders
21
Create an order manually
Create order using Gate pass, Adesa or Smart Auction PDF
How to check the price on Order
Lead - Quote - New > Order Status change
Update the Order details - Edit order
View all 21
Jobs
10
Post a new Job
Update the Job or Repost
How to dispatch to Carrier
Changing Job Status
How to generate a BOL
View all 10
Carrier Network
6
Create Tags and add carriers into Groups
Add Carriers in group from All jobs
Send a job offer to a group of carriers
How to find matching carriers from your Network carriers
Update carrier FMCSA status
View all 6
Reports
2
Revenues
Carrier Activity Report
Settings
26
General Information
Job Request URL and Carrier Signup
Customer Accept Quote
Templates
Locations
View all 26
CRM
2
Filters, Tags and Advanced Search
Adding / Editing a Contact
Driver
Driver App Ebol EPOD Mobile Interface - Software users
15
Login into the Driver App
Driver App FAQ
How to Create Loads from PDF in Driver APP
How to Create a load in the Driver App Manually
How to manually Refresh the Driver APP
View all 15
CarShipIO Dispatch APP - Dispatch From Broker on CarShipIO
5
How to Accept the Job and Send it to the Driver APP
How to Get the job and Login to the CarShipIO Dispatch App
How to inspect the vehicle
How to redispatch to a different driver with EBOL Dispatch App
Do not see a new load in the CarShipIO Dispatch App
General
FAQ - Carriers.
22
Contacts - CRM
How To Set Driver Pay.
How to Import New Load
Reset the password
How To Send Notifications of the Status Update.
View all 22
FAQ - Brokers.
3
How To Move Loads From Broker to Carrier Side.
Carrier is not getting dispatch email
Signs meaning
FAQ - Driver App.
7
How to Add a Car to the Load.
How to Inspect the Car - How to use the driver app
How To Update Load Status.
Why Loads Are Not Showing Up In The App.
Spinning CIRCLE on APP LAUNCH after updating the app or Android version upgrade
View all 7
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