In contacts there is a full CRM - Customer Relationship Management Database where you can track all your information about your customers. (Read More Here)
To add a new contact just go to MY -> Contacts and click New Contact in the top right corner and insert all necessary detailsThat allows in ''Create a Load'' to just type first letters of the company name, and all other information gets auto-populated (Address, Phone Number, Fax, Email).
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