CarShipIO Support portal

  In contacts there is a full CRM - Customer Relationship Management Database where you can track all your information about your customers. (Read More Her...

1. Go to My;  2. Click on Settings;  3. Select Revenue Pct for Percentage; 4. Put percent starting like  .25   You can change that setting for each dri...

1. Click New Load ( down arrow) in the Load Management; 2. Choose New From File; 3. Check if there was selected right Dispatch File Type;  4. Click...

1. Click Sign in 2. Select Forgot password 3. Type your email 4. Click SEND 5. You will receive an email with the link to reset the password:&a...

When you change the status of the load you have to checkbox Customer, Shipper or Receiver.  If there is no checkbox. Then, you have to check if there is an...

To send an Invoice:     1. Go over the Load;    2. Click on View (down arrow);     3. Click on Invoice:    4. Email Invoice.  If the Invoice can not be...

You should delete the job and not have the record of it OR update job amount to 0 if you want to keep the history.

1. Go Over the Load; 2. Click View (down arrow); 3. Click on Move to Broker; It will appear on Broker under Leads.

   To set up Driver Pin: 1. Go to MY -> Drivers .  2. Click on green button Add New Driver. 3. Click on More Information.  4. Fill in Driver Pin fie...

  To mark Load as Paid: 1. Go to Loads. 2. Go over the load and click on View. 3. On the top of the Load Details change Invoiced to Paid (click here for...