CarShipIO Support portal

  To invoice a load: 1. Go to Loads. 2. Go over the load and click on View. 3. On the top of the Load Details change Not Paid to Invoiced.  For more inf...

To add new Invoice item: 1. Go over the Load. 2. Click on View down arrow. 3. Click on Invoice. 4. Scroll down the Invoice and click on Add New Invoice ...

To change the Status from Delivered to Picked Up: 1. Go over the load with Delivered Status;  2. Click on View; 3. Change the Status from Delivered to...

Reference number can be changed as long as job is NOT CLOSED. To edit Reference number: 1. Go over the Load; 2. Click on View (down arrow); 3. Click on ...

   To change Trip Name: 1. Go to Trips; 2. Select the Trip; 3. Click on Update Icon next to the selected Trip; 3. Change Trip Name; 4. Click on Update.

If you want to Auto Generate Load Numbers you need to follow these next steps:  1. Go to My;  2. Click on Settings;  3. Check the box next to Generate Lo...

We have a report named "Fuel usage" what will help you with IFTA report. Please go to NUMBERS -> Fuel usage  There you will have all necessar...

To Connect QuickBooks: 1. Go to My -> Settings;  2. Click Connect and login to your Quickbooks account 3. Open the new tab in your settings > QB ...

If you want to see the loads in the Invoice report - please send the invoice from your CarShipIO account. See how to send the invoice here   Load which wa...

To Deleted The Picture From The Expenses:  1. Go to Docs;  2. Find the Picture you added to an expense;   3. Click Delete.