If you already accepted a load and dispatched it to one of your drivers but you want to re-assign it to a different driver here is a step by step instruction:

1. Find a dispatch email

Here's more detailed instruction How to find the dispatch email : CarShipIO Support portal (freshdesk.com)

2. Find a blue "Dispatch button" and click on it

3. Arrow down - select Existing/Create a new driver and click on the green Dispatch button 

New assigned Driver will receive a link that will log him in to the App.

In case is the first time driver will use the App - please follow this instruction - How to Get the job and Login to the CarShipIO Dispatch App : CarShipIO Support portal (freshdesk.com)