CarShipIO Support portal

FAQ 9

• Connect your Central Dispatch account
• Price the lead and Send a Quote
• Add carrier to Private Carrier Network
• Connect your lead provider
• How to send or resend the quote (follow up email to multiple customers)

View all 9

Orders 21

• Create an order manually
• Create order using Gate pass, Adesa or Smart Auction PDF
• How to check the price on Order
• Lead - Quote - New > Order Status change
• Update the Order details - Edit order

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Jobs 10

• Post a new Job
• Update the Job or Repost
• How to dispatch to Carrier
• Changing Job Status
• How to generate a BOL

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Carrier Network 6

• Create Tags and add carriers into Groups
• Add Carriers in group from All jobs
• Send a job offer to a group of carriers
• How to find matching carriers from your Network carriers
• Update carrier FMCSA status

View all 6

Reports 2

• Revenues
• Carrier Activity Report

Settings 26

• General Information
• Job Request URL and Carrier Signup
• Customer Accept Quote
• Templates
• Locations

View all 26

CRM 2

• Filters, Tags and Advanced Search
• Adding / Editing a Contact