FAQ

Connect your Central Dispatch account
1. In order to post to Central Dispatch, you will first need to request a CD UID directly from Central Dispatch. This process takes just a minute. In you...
Fri, 30 Apr, 2021 at 12:44 PM
Price the lead and Send a Quote
Make sure you switch to the Old search! The pricing will not work for now with the new search.  Price Lead 1. From the Leads tab or All Order...
Wed, 24 Aug, 2022 at 12:41 PM
Add carrier to Private Carrier Network
     Click on "My" in the menu on the top and click on Carrier. Private Carrier Network will appear.    If you want to add a new carrier...
Mon, 14 Feb, 2022 at 9:44 AM
Connect your lead provider
  Leads can be imported by sending your leads from one of the supported providers to the email you can find in MY>Settings section, called Import Load E...
Thu, 1 Aug, 2024 at 11:03 AM
How to send or resend the quote (follow up email to multiple customers)
To send/resend the quote to the customer click on the dropdown next to the View button and select send quote option. Make sure you have the price in the ord...
Thu, 11 Feb, 2021 at 11:43 AM
Orders side and Jobs side explanation
⬅️  ORDERS  - Left-hand side                              Right-hand side - JOBS ➡️ Orders - is your communication with the customer. Consider i...
Wed, 4 May, 2022 at 12:56 PM
Top issues when dispatching to carrier and how to deal with them
1. Can't find carrier:  Make sure you have a correct DOT Number, or not MC (yes they are not the same, some carriers get them confused). To be sure you...
Thu, 27 Jan, 2022 at 5:56 PM
How to Connect QuickBooks Online
To Connect QuickBooks: 1. Go to My -> Settings;  2. Click Connect and login to your Quickbooks account 3. Open the new tab in your settings > ...
Thu, 22 Jun, 2023 at 5:35 PM
How to Rate a Carrier
1. Navigate to "My" > "Carriers" and click on it.  2. You'll see a list of carriers in your network. At the right side on &...
Thu, 12 Dec, 2024 at 10:29 AM