FAQ - Driver App.

How to Add a Car to the Load.
   To add a car:  1. Go to the Trips; 2. Go to the specific LOAD; 3. Click Details; 4. Сlick + and add a vehicle. See here as well how to add vehicle ...
Thu, 2 Nov, 2017 at 3:09 PM
How to Inspect the Car - How to use the driver app
   To make Diagram Inspection of the Car.  1. Click on the Inspection Icon on the right of the vehicle details. The diagram will appear;  2. Tap and ...
Wed, 17 Mar, 2021 at 6:56 PM
How To Update Load Status.
1. Find the Load you need; 2. Click on Details  3. Go to the top right corner and click on Options icon;  4. Click Status Update and choose the Status (...
Thu, 2 Nov, 2017 at 5:07 PM
Why Loads Are Not Showing Up In The App.
   The most common reason is that trip itself does not have a driver selected or has different selected driver.    Please verify that proper driver is se...
Mon, 12 Nov, 2018 at 10:26 PM
Spinning CIRCLE on APP LAUNCH after updating the app or Android version upgrade
   If you see Spinning CIRCLE on APP LAUNCH after updating the app. Your device maybe be blocking specific permissions that Driver app needs. 1. Go to Sett...
Tue, 30 Jul, 2019 at 10:58 AM
How to refresh loads and trips
Loads are automatically refreshed and downloaded to the drivers device. If you need to expedite the process, you can force refreshing data. From the Trips ...
Mon, 12 Nov, 2018 at 10:31 PM
Manually update the app
Please, check the permissions!  https://carshipio.freshdesk.com/solution/articles/2100032203--spinning-circle-on-app-launch-after-updating-the-app-or-a...
Wed, 31 Jul, 2019 at 6:18 PM