CarShipIO Support portal

 1. Once you are in the account make sure you check your contact info in MY>Locations If you have a bad phone number or email in your contact i...

Save your Preferred search in your CarShipIO account. Go to the Marketplace section on the top. Select one or multiple regions/states, other parameters,  wi...

When you log in to your Marketplace account for the first time you will get a notification to upload your carrier packet :  - Insurance - W9 - DOT certif...

There are 3 of the most popular ways to import dispatched loads in CarShipIO Account: 1. How to save and import the PDF file from Central Dispatch 2. Imp...

After you request a job your bid will be pending for Broker's approval. Broker has all the needed info to approve your request, they have the company na...

There are 2 ways to accept the dispatched load. 1. Here is the video on how to accept it from your email You will receive an email that looks like this...

In your inbox search by "is dispatched to you" You can fully manage the job using this email and the link inside: change status, upload pics and e...

Click accept the job in the email, scroll the contract, and accept the Dispatch. 

1. Click on the link in the text message or email. Login into the account if needed 2. Review the jobs available and request   If you are usi...