When the customer calls you, RingCentral will open a new page in your CarShipIO account with the search by customer phone number or name in All Orders. You can instantly see who is calling you without a need to filter by load number, phone number, or name.
In your RingCentral App Settings -> Calls -> Incoming -> Add link ->
https://www.carshipio.com/Shipper/Jobs?g=orders&voipnum=%E&voipname=%N -> Click Test
Note! RingCentral will always open your default browser.